FAQs

1. What types of products do you sell?
We offer a carefully curated selection of health, wellness, and beauty products designed to help you look and feel your best. Our products include skincare, haircare, body care, wellness supplements, and more.

2. Are your products safe for all skin types?
Many of our products are formulated for a variety of skin types. However, we always recommend reading the product descriptions and ingredient lists carefully. If you have sensitive skin or specific concerns, it’s best to consult with a healthcare professional before use.

3. Do you offer international shipping?
Yes! We currently offer international shipping to select countries. Shipping rates and delivery times vary depending on your location.

4. How long will it take to receive my order?
Orders are typically processed within 1-3 business days. Standard shipping usually takes 5-10 business days, while expedited options may be faster depending on your location.

5. How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

6. What is your return policy?
We accept returns within 14 days of delivery on unused, unopened items in their original packaging. Please refer to our Return & Refund Policy for full details.

7. My order arrived damaged. What should I do?
If your order arrives damaged, please contact us within 3 days at alyndria428@yahoo.com with your order number and photos of the damage. We’ll be happy to assist you.

8. Can I cancel or change my order after placing it?
We process orders quickly to ensure timely delivery, so we cannot guarantee changes or cancellations after an order is placed. If you need assistance, please contact us as soon as possible.

9. Do you offer gift cards?
Currently, we do not offer gift cards, but we are working on adding this option in the future. Stay tuned!

10. How can I contact customer service?
For any questions, concerns, or assistance, please email us at alyndria428@yahoo.com. We’re happy to help!